"Susan has been amazing to work with, she has done several plubing 101 workshops with girls in our programs. The girls have really enjoyed the programs and Susan is just amazing with them. She's patient, king, and so knowledgeable too. Susan is a wonderful program partner to work with too. She's always on time, prepared, and has an amazing amount of patience. We're lucky to have her as a proud program partner."
- Lu-Ann Souza
"I met Sue through a local networking group and used her services personally in my home. I've also had the pleasure of attending her Ms. Fix It class. In addition to being a very well-respected professional, Sue is a caring community member who gives back in many ways. When our home dealt with flooding recently, she responded quickly, came by that morning, and carefully explained what options we had and got to work. I would highly recommend her to anyone in the area for her knowledge, integrity, and good heart."
- Kiley Nichols
"I cannot recommend Susan enough. She takes on tough jobs (even those not fixed appropriately by a previous plumber), and will look "outside the box" to make corrections and legitimate fixes that last in the long run."
- Natalia Flynn-Schofield, M.Ed, OTR/L
"Susan has an outstanding work ethic and provides excellent service. She responds quickly to service calls and her advice is honest and accurate. Susan's repaired a split pipe, section of main sewer pipe and installed a new kitchen faucet in my home and all of her work is excellent. Susan cares about her work and also about the community, offering workshops to teach homeowners about maintenance and repairs, which I think is a great service to others. I recommend Susan to my clients and friends without hesitation."
- Elaine de Reyna
"In addition, Sue has received several plumbing awards and recognition from various professional and community oganizations.
She is a fierce advocate for more/better training in the trades as well as supporting women in business and the trades."
- Kandi Finch
"I have known Sue Jacobs-Marshalsea for several years. Prior to meeting her, I know of her reputation as a hard working plumber and an active member of our community.
I joined Women's Business Network of Norwood, MA (WBN) in October 2017 which is where I actually met Sue for the first time face to face.
Since then, our companies have worked several projects together. I can personally attest to Sue's skill, industry knowledge, and her compassion for her customers.
I have watched Sue organize several charity projects to give back to our community.
I have also attended one of Sue's Plumbing 101 classes and found it to be extremely organized, informational, and fun.
Sue has great business mind. She has organized her business well and has kept up with the times, recently adding an online plumbing help site."