Ms. Fix It

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The Ms. Fix It LLC Team

Susan Jacobs-Marshalsea 

Susan has been plumbing for over 36 years - 27 with her Dad in his business and 10+ as an owner/operator.  She is the 5th generation of Master Plumbers.  Besides minor remodeling jobs, her niche is emergencies and service calls.  She provides 24/7/365 service with a live person answering service. 

Sue volunteers for non-profits, including Norwood Food Pantry, Golden Opportunities For Independence, Bay State Animal Cooperative, Norwood Memory Cafe, Home for Little Wanderers. 

Sue is a member of Neponset Valley Chamber of Commerce (NVCC), Plumbing-Heating-Cooling Contractors (PHCC and NAPHCC), Women's Business Network of Norwood (WBN), Sunrise Rotary and National Association of Professional Women (NAPW). 

Sue was awarded "Contractor of the Year - Massachusetts - 2018" by PHCC and "Small Business of the Year - 2018" by NVCC.

She has been interviewed by WBZ during the month of January 2018 about how to prevent frozen pipes and MSN picked it up - INTERVIEW:  Plumbers in High Demand As Temperature Drop -  She has also been interviewed by NHStv about the shortage of tradespeople and what she does - INTERVIEW:  Miss Fix-It - YouTube January 21, 2017.

Sue is a frequent speaker at Universal Technical Institute (UTI), Quincy Tech and Norwood High School (NHS) to students about trade careers.

• MA Master Plumber/Gasfitter #13432
• MA Corporate #4026
• MA Sheet Metal #8995
• MA Pipefitter #PM-297215

Plumbing Is a Woman's Job

Barriers are only obstacles if you don't find a way around them. Master Plumber Sue Jacobs shares her story of how she does that every day.
Sharon J. Rehana, Editorial Director
PHC News
A one-woman company, S. Jacobs Plumbing serves the needs of residential, commercial and industrial customers in Norwood, Massachusetts.
Owner Sue Jacobs worked for her father's plumbing business while attending high school, and at the same time earning both her Journeyman and Ma. License in night school. Now, with more than 30 years of experience, she is the only woman in a fifth generation family of Master Plumbers since 1895.
"I have experience with plumbing, heating, gasfitting, accounts receivable and payable, and marketing. I opened my own business in 2015 and enjoy every day of work," Jacobs says.
Her journey into the world of plumbing wasn't without challenges. "My father did not think that women could do plumbing," Jacobs recalls. "I do have limitations as far as lifting heavy objects, but I always figure a way to get the job done."
Jacobs didn't let naysayers stand in her way. "I really didn't even think about it," she says. "I went back into plumbing in my 20's and it was just a natural instinctive decision. I love plumbing. Period."
Jacobs is a member of both PHCC of Massachusetts and PHCC National. When she's not taking on 5-10 daily scheduled plumbing and heating service jobs, she fundraises for Norwood Food Pantry, Norwood Football and Norwood NPA-TV.
She, and two other women plumbers from the Boston area, recently took on a new endeavor called "Ms. Fix It" Workshops. With the backing of PHCC National and PHCC of MA, the goal of the workshops is to educate young girls and boys about the industry and hopefully fill in the skilled worker gap.